Safran – Timing Support Bulletins
Title | Updated | Tags/Products |
---|---|---|
Computer with PCI express timing card hangs on reset A certain type of message without a data payload after a long idle period such as a reboot (such as a power management enable signal) from a computer’s PCI express controller to the Spectracom TSync-PCIe timing card can prevent the OS from booting up, or cause the card to ‘disappear’ from the OS Edit Page | September 22, 2014 | TSYNC, TSYNC-PCIe |
DDoS / Amplification Attack using ntpdc monlist command Spectracom disables NTP queries by default so is not at risk for the vulnerability described in CVE-2013-5211. However we recommend you verify the NTP server has not been configured to allow queries or you have adequate network security to reduce the risk of an attack due to monlist Edit Page | January 20, 2014 | securesync |
Dirty COW Vulnerability (CVE-2016-5195) Spectracom products running LINUX are only susceptible if an attacker is able to successfully authenticate with the product and gain shell access. This Linux vulnerability can only be exploited if an attacker is able to successfully authenticate with the product and gain shell access. We eliminated the vulnerability in the 5.7.0 release for SecureSync and NetClock 9400. Edit Page | July 11, 2017 | LMR, netclock, PTP, securesync, SecureSync Option, SecureSync SAASM, SecureSync-Enterprise, SecureSync-Platform, Skylight, VelaSync, VersaSync |
Epsilon Clock Issue: 2019 GPS Rollover Event Orolia would like to take this opportunity to inform our customers about a potential concern regarding the 2019 GPS Rollover Event scheduled for April 7, 2019. In the process of testing the 2019 rollover event, the Orolia Engineering department has determined that this year’s event will potentially affect a limited volume of equipments embedding a Trimble Lassen IQ receiver, despite a Rollover week event compliant notice from the vendor. As a result, the time code may be affected but the GPS will remain locked. The following products have been identified: | March 13, 2019 | EC20S, ec22s |
Freeing Up Disk Space Before a Software Update When performing a software upgrade, a SecureSync or NetClock 9400 requires additional disk space. It is recommended to ensure memory usage is less than 70% before upgrading. If memory usage is more than 70%, save and delete logs and previous update files Edit Page | March 14, 2016 | netclock, securesync |
Front panel and Web User Interface show the IP address as “0.0.0.0” The IP address will be displayed on the front panel as 0.0.0.0 (as shown below) and also in the Web User Interface (UI), if the Ethernet port is not connected to a network hub, switch or a stand-alone PC. Edit Page | December 6, 2013 | securesync |
GPS leap second handling error When GPS started broadcasting the leap second notification on July 19, 2016 for activation on Dec 31, some GPS timing receivers erroneously inserted the leap second resulting in a 1 second time error. Edit Page | July 20, 2016 | Epsilon Clock, netclock, securesync, TSYNC |
GSG GPS Simulator and StudioView Software Latest Release We have released new versions of firmware and software for your Spectracom GPS/GNSS GSG-5 or GSG-6 series simulator. | July 19, 2017 | GSG, GSG-5x, GSG-6x, StudioView |
GSG StudioView Can’t Load Google Maps
| February 15, 2015 | GSG, StudioView |
Heartbleed Bug The vulnerability in Open SSL, known as the Heartbleed bug, makes some Spectracom products susceptible. A software patch fixes the bug. Alternatively network access controls, shutting down the management port, and changing user passwords are mitigating actions. Edit Page | April 17, 2014 | securesync |
How to Replace the Battery in a SecureSync or NetClock 9400 SecureSync time and frequency synchronization system and NetClock 9400 time server/master clock contains a Lithium Battery for the purpose of providing power to the real time clock on the processor board. Edit Page | February 19, 2014 | securesync |
HTTPS Certificate Request will not accept my Passphrase
| April 25, 2014 | securesync |
NTP Vulnerabilities Prior to Version 4.2.8p10 Several vulnerabilities were recently reported in ntpd currently used in application software version 5.6.0 or below. The 5.7.0 release resolves these vulnerabilities with the update to NTP version 4.2.8p10. Edit Page | April 29, 2017 | netclock, securesync |
Required Update for SecureSync / NetClock 9400 Running v5.0.2 Spectracom SecureSync and NetClock 9400 units need a certain amount of free space on its compact flash memory. A bug in version 5.0.2 continuously creates log entries during normal operation which over a long period of time will consume memory that will compromise correct operation of the unit. Edit Page | March 16, 2016 | netclock, securesync |
Satellite Data Plot Problems
| August 4, 2014 | GSG |
SecureSync 1200 – Certificate of Volatility Certificate of Volatility for Spectracom SecureSync 1200 SecureSync® Time & Frequency Reference Solution Edit Page | February 14, 2020 | Frequency References, PTP Grandmasters, securesync, SecureSync LMR, SecureSync SAASM, SecureSync-Enterprise, SecureSync-Platform, Time - Frequency Distribution, Time Server, Time-Frequency References |
SecureSync 1200 / NetClock 9400 Compact Flash Preventive Maintenance Our SecureSync 1200 and NetClock 9400 line of products have an internal compact flash (CF) card which handles the day to day logging of critical operations within your appliance. As more and more operations occur and logging functions increase, CF cards can wear-out over time and require a replacement to maintain their logging capabilities. Edit Page | May 16, 2019 | netclock, securesync, Time Server, Time-Frequency References |
SecureSync and NetClock 9400 Core Processing Module Upgrade New shipments of the SecureSync Time & Frequency Synchronization Platform, including NetClock 9400 Series Time Servers, include an upgraded version of the core processing module. The new version will provide users with faster processing speeds and enhanced memory functionality. The new processor requires at least version 5.7.0 of the firmware. Edit Page | September 15, 2017 | netclock, securesync |
SecureSync Options – Certificate of Volatility Certificate of Volatility for Spectracom SecureSync® Option Cards Edit Page | February 14, 2020 | Frequency References, PTP Grandmasters, securesync, SecureSync Option, SecureSync-Platform, Time - Frequency Distribution, Time Server, Time-Frequency References |
Spectre and Meltdown Vulnerabilities (CVE-2016-5715, CVE-2017-5753, CVE-2017-5754) Spectracom products are only susceptible if an attacker can successfully authenticate with the product and gain command line shell access. Malware is required to be run locally within the system to exploit these vulnerabilities. Spectracom recommends following good security practices, including applying software updates containing the latest security patches as they become available, and applying policies and settings that protect and limit access to authorized and trusted users. We are working to update our operating systems and software as they become available to resolve these potential vulnerabilities within the affected products. We will update this bulletin as new information becomes available. Edit Page | January 5, 2018 | netclock, securesync, VelaSync, VersaSync |
Troubleshooting GPS test configurations for SAASM-based receivers Documentation is available for testing SAASM receivers when using a GNSS simulator. Edit Page | September 25, 2014 | GSG |
TSYNC – Certificate of Volatility
| April 5, 2011 | TSYNC, TSYNC-cPCI, TSYNC-PCIe |
Title | Updated | Tags/Products |